Privacy Policy

Welcome! Thank you for visiting an Arbitrator Intelligence, Inc. (“Arbitrator Intelligence,” “we” or “us”) offering. To help inform you, we provide this notice explaining our online information practices and the choices you can make about the collection and use of information you submit or we collect through our website www.arbitratorintelligence.org and our other related mobile websites, services, tools, and other applications (individually and collectively, the “Site”). The Site is owned and operated by Arbitrator Intelligence, Inc.

Contents & Summary

A table summarizing the contents of this privacy policy (“Privacy Policy”) appears below, followed by the policy in full. Should there be any discrepancy between the table and the full Privacy Policy, the language of the full Privacy Policy shall govern.

Scope and ConsentScope and Consent By using the Site, US Residents and EEA residents, other than Germany, expressly consent to our collection, use, disclosure, and retention of your personal information and other information as described in this Privacy Policy. Your use of the Site is also governed by the Terms of Use.
Information CollectionInformation Collection We collect the following information when you use the Site.
(a) Registering and Creating a Member Profile: When you register and create a member profile on the Site, you voluntarily give us personal information. We may also collect registration information if you sign up for a competition or sweepstakes offered through the Site or other offering.
(b) Information to Respond to Your Requests: You may also give us your personal information to sign up for our newsletters and other communications.
(c) Social Media Information: If you sign in to your Arbitrator Intelligence member profile through third-party social media sites like Facebook or Twitter, you agree to give us on-going access to your personal information and that of your friends.
(d) Information About the Friends You Invite to Join Arbitrator Intelligence: If you invite your friends to join Arbitrator Intelligence, you may give us their personal information.
(e) Information From Other Sources: We may, on occasion, combine information from outside sources to customize your experience on the Site.
(f) Information You Post on the Site: You may provide us with information regarding your personal beliefs, opinions, and background by completing a profile, or by posting recommendations, comments, or ratings on the Site.
  (g) Technical usage information: We use tracking technologies such as cookies and other similar technologies to measure usage. For more information about the use of cookies and similar technologies on our online services please review our Cookies and Tracking Technologies Policy.
Uses and RetentionUses and Retention We use information collected from you to operate our Site and contact you. Your information is retained for as long as we need it for our business.
Your ChoicesYour Choices You can control how and when you want to receive notifications from Arbitrator Intelligence on the Site or by following instructions within the notices. You can also control your member profile privacy settings. Opt outs include:(a) Newsletter: When you become a member, your email address is automatically added to the Arbitrator Intelligence newsletter mailing list. You can choose to opt out of the newsletter mailing list and only receive administrative notifications.

(b) Private profile: You can choose to make your member profile private, thereby limiting access to your member profile.

Disclosure of InformationDisclosure of Information We may share your personal information and other information we collect with the following entities: (a) Arbitrator Intelligence (b) service providers and other third parties; (c) other entities with your consent; (d) legal and law enforcement; (e) others if there is a change of control; and (f) information you share on the site.
CookiesCookies and Tracking Technologies When you visit the Site, we and our business partners may use cookies and other tracking technologies for a variety of purposes and to enhance your online experience or customize, for example, by remembering your log-in status and viewing preferences from a previous use of our offerings. You consent to our tracking of your video viewing through the Site or third party social media.
AccessAccess and Review Options  You can review and edit your personal information by accessing your member profile on the Site. Members have full access while non-members have limited access to the site.
CaliforniaCalifornia Privacy Rights If you are a California resident, you may request information about our practices related to disclosing your personal information.
EEAEEA Privacy Rights If you are a resident of the European Economic Area you may have additional rights.
Third PartyThird Parties  We are not responsible for the privacy practices of third party websites that are linked to our Site.
SecuritySecurity We protect your personal information using reasonable security measures.
Children's PrivacyChildren’s Privacy The Site is not intended for children under the age of 13.
InternationalInternational Transfer We store and process your personal information on our computers in the United States and elsewhere in the world.
NotificationNotification Regarding Updates You agree that we may notify you about material changes to this Privacy Policy by posting notices on this Site.
ContactContact Us  For more information about our privacy practices, go to our full Privacy Policy or send an email to privacy@arbitratorintelligence.org.

1. Scope and Consent

When you use the Site, you are contracting with Arbitrator Intelligence, which is owned by Arbitrator Intelligence, Inc. located at 19 Colonnade Way, Box 191, State College, PA 16803. If you reside outside of the United States, Arbitrator Intelligence is your data controller. By using the Site, US and EEA residents, other than German residents, expressly consent to our collection, use, disclosure, and retention of your personal information as described in this Privacy Policy.

2. Information Collection

  1. Registering and Creating a Member Profile: You can browse the Site without telling us who you are or revealing any personal information (i.e., name, email address, phone number, mobile telephone number and physical contact information) about yourself.   If you register and create a member profile with us, you choose to give us your personal information and are not anonymous to us. When you register and create a member profile or otherwise engage with our Site, you may provide personal information. Personal information is only associated with your member profile when you sign in as a registered member. When you create a member profile you must provide your full name, email, country of residence, and your affiliation. You may also optionally provide your title, phone number, practice area, and further identify yourself as a student, judge or arbitrator. Content you post to the Site will also be added to your member profile, as detailed in the section headed “Content You Post and Associate With Your Profile on the Site”. We may also collect registration information if you sign up for a competition or sweepstakes offered through the Site or other offering.
  2. Information to respond to your requests: When you become a member, you agree to receive emails, be automatically added to the Site’s newsletter mailing list, and receive other communications that you request. Details of how you can opt-out of receiving certain communications from us are detailed in the section headed “Your Choices”.
  3. Social Media Information: We may offer sign-on services that allow you to use third-party login credentials to access the Site. We also may offer services that allow you to share information with third-party social media websites such as Facebook, Google Plus, Twitter, and others.

When you link your member profile or engage with our Site through third-party social media sites, you understand that you may be allowing us to have ongoing access to certain information stored on those social media sites (e.g., your public profile, friend list, people you follow or who follow you, your email address, birthday, work history, education history, interests, current city, religious and political views, website, personal description, and likes, and your friends’ birthdays, education histories, personal descriptions, and likes). We may receive certain information about you which is stored on social media sites if other users of those sites give us access to their profiles and you are one of their friends or connections depending upon your settings on those third-party social networking sites. We may also receive other information (e.g., content viewed and information about the advertisements within the content you have been shown or may have clicked on, etc.) from your interaction with our Site. You agree that we may share your video viewing with or obtain information about your video viewing from analytics providers, advertising partners and third-party social media sites for two years or until you withdraw consent. The information we have access to from the third-party social media websites varies by website and is controlled by your privacy settings on that website and by your consent. The information that may be passed to analytics providers and advertising partners is via cookies and tracking technologies. Please see our Cookies and Tracking Technologies Policy page for information including your choices in relation to these technologies.

By associating an account managed by a third party with your Arbitrator Intelligence member profile and authorizing us to have access to this information, you agree that we may collect, use, and store information from these websites in accordance with this Privacy Policy.

  1. Information About Others/Inviting Friends: From time to time you may choose to submit personal information about other people to invite them to join Arbitrator Intelligence. Inviting friends is always optional. You should check that your friends consent to your sharing of their personal information before submitting it to us.
  2. Information From Other Sources: The information we collect may be combined with information from outside records (e.g., demographic information, navigation information, additional contact information) that we have acquired in accordance with the law.
  3. Content You Post and Associate With Your Profile on the Site: The community and posting sections of the Site give you an opportunity to provide us with information regarding awards, experiences and your opinions. Also, your profile may contain a photograph or other information that identifies you such as your nickname, bio, business address, website, social media links, education, publications and work experience. In addition, the content you post, and recommendations you make may provide information about your beliefs to us.
  4. Technical Usage Information: When you visit our Site, we collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Sites (“usage information”). We use tracking technologies (including cookies, flash cookies, web beacons/GIFs, embedded scripts, e-tags/cache browsers) to collect usage information. We may use tracking technologies for a variety of purposes, including:

Operationally-Necessary. We may use tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality. We are not required to obtain your consent to tracking technologies that are operationally necessary.

Performance-Related. We may use cookies or other tracking technologies to assess the performance of the online services, including as part of our analytic practices to improve the content offered through the online services.

Functionality-Related. We may use tracking technologies to tell us, for example, whether you have visited the website before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.

Targeting-Related. We may use tracking technologies to deliver content, including ads, relevant to your interests on our online service and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing).   Further information on this, and your opt-out choices, is below.

We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.

Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site. To learn more about how we use tracking technologies and cookies, see Section 6 of this Privacy Policy and click here.

3. Uses and Retention

  1. Operate Our Site: We use the information collected to (i) respond to your requests; (ii) provide customer service (e.g., to resolve disputes, problems with your member profile or the Site); (iii) personalize your experience by providing content on the Site that we believe may be of most interest to you; (iv) improve the Site; (v) give you information about your member profile; (vi) present your profile on your member page; (vii) track and compile content that has been contributed by members such as award submissions, prizes, attributions of contributors (e.g., Top Contributors) and experiences; (viii) compile email lists; (ix) enable members to opt out; (x) monitor use and other administrative purposes; and (xi) provide you with a safe, efficient, and customized experience.
  2. Analyze and Aggregate Non-Personal Information: We use aggregate information about our users and non-personal information to analyze Site and user behavior and prepare aggregated reports.
  3. Prevent Fraud: We use information from the Site to prevent, detect, and investigate fraud, security breaches, and potentially prohibited or illegal activities, and enforce our Terms of Use.
  4. Communicate With You: We use your information to contact you to maintain the Site, your member profile, or to comply with your stated communication preferences, or to provide other services requested by you, as described at the time when we collect the information from you, or to contact you for other purposes authorized by law.

We retain information as long as it is necessary and relevant for our operations. You consent to our retention of your video viewing tracking data for as long as permissible under applicable law – up to one year after you close your member profile or otherwise withdraw consent for video tracking.

4. Your Choices

You can control how and when you want to receive notifications from Arbitrator Intelligence on the Site or by following instructions within the notices. You can also control your member profile privacy settings. You may not opt-out of administrative emails (for example, emails about your transactions or policy changes) for your registered member profile. Opt outs include:

  1. Newsletter: When you become a member, your email address is automatically added to the Arbitrator Intelligence newsletter mailing list. By opting out, your address will be removed from the mailing list and you will not receive the Arbitrator Intelligence newsletter. You will only receive administrative notifications.
  2. Private profile: You can choose to make your member profile private. Other Members will not have access to view your profile, and your interactions with the Site will remain anonymous to Site users. Administrators will still have access to your member information and be able to identify your actions on the Site.
    1. Prizes: When you choose to make your member profile private, you opt out of drawings of random member profiles for prizes.
    2. Public recognition: When you choose to make your member profile private, your contributions to Arbitrator Intelligence will not be publicly recognized. You will be excluded from listings as a Top Contributor and your name will not be mentioned on Awards you have contributed.

5. Disclosure of Information

Information collected on the Site may be shared with:

    1. The Arbitrator Intelligence Corporate Family: We may share the information we collect about you with the Arbitrator Intelligence corporate family and their and our affiliates and subsidiaries, as well as with third party suppliers. The information may be disclosed (i) to provide joint content and our services (e.g., registration, transactions, analytics and customer support); (ii) to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches; and (iii) to guide decisions about our, Arbitrator Intelligence or third party’s products, sites, applications, services, tools, and communications. Members of our corporate family will use this information to send you marketing communications and you will have the opportunity to opt-out in email communications.
    2. Service Providers and Other Third Parties: We may disclose your information to service providers under contract who help with our business operations (such as, but not limited to, fraud investigations, bill collection, payment processing, and Site analytics and operations).
    3. Other Entities with Your Consent: Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service). On the Site, you may have opportunities to express interest in or register for other services. If you do, we will provide information about you to those third parties, or parties working on their behalf, to implement your request.
    4. Legal and Law Enforcement: Law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Arbitrator Intelligence user to legal liability. In such events, we will only disclose information relevant and necessary to the investigation or inquiry, such as name, city, state, zip code, telephone number, email address, user ID history, IP address, fraud complaints, and anything else we may deem relevant to the investigation.
    5. Change of Control – New Owners: We may share your information with other business entities, should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will make reasonable efforts to request that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information would be used contrary to this policy, we will request that the new owner provide you with prior notice.
    6. Information You Share on the Site: If you post information or content, such as by posting photos, commenting on a blog, participating in online forums or communities, or contributing an award or experience, or when you interact with our Site through social media sites, plug-ins or other applications, depending upon your privacy settings, this information may become public on the Internet. We cannot prevent or control further use of this information. You can control what data you share through privacy settings available on some social media sites. Please refer to those third party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.

6. Cookies and Tracking Technologies

When you visit the Site, we and our business partners may use cookies and other tracking technologies for a variety of purposes and to enhance your online experience, for example, by remembering your log-in status and viewing preferences from a previous use of our Site, for when you later return to the Site.

A few additional important things you should know about our use of tracking technologies (e.g., cookies, HTML-5 stored technologies):

      • We offer certain features that are available only through the use of tracking technologies.
      • We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). You are always free to decline tracking technologies if your browser permits, although doing so may interfere with your use of the Site. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.
      • With your prior consent as obtained through your use of this Site.
      • We encode and protect the tracking technologies that Arbitrator Intelligence sets, so that only we can interpret the information stored in them.
      • You may encounter tracking technologies/cookies from our third party service providers, that we have allowed on our Site that assist us with various aspects of our Site operations and services, such as Google Analytics.
      • You also may encounter tracking technologies from third parties on certain pages of the websites that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page).
      • We may target and track the videos you view on the Site. You consent to our tracking of your video viewing through the Site or third party social media for up to two years or as permitted by applicable law or until consent is withdrawn.

For more information about the use of cookies and similar technology on our online services please review this Privacy Policy and our Cookies and Tracking Technologies Policy.

7. Accessing, Reviewing, and Changing Your Personal Information

Registered members can review and change personal information at any time by accessing their member profile on the Site. You should promptly update your personal information if it changes or becomes inaccurate. We may retain some information from closed member profiles so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law. Likewise if your membership is terminated or suspended, we may maintain some information to prevent re-registration.

      1. Member access:
        1. Members have full access to the Site, including all access enjoyed by non-members, as well as permission to access and modify their unique member profile, upload awards and cases, have their or their organization’s name added to awards they contributed, read and post comments to news and updates, read and post experiences, be eligible to receive prizes, access member resources, view public information of other members, and be listed as a Top Contributor.
        2. Members are issued with a unique user name, a unique password, and a unique user profile, which members shall only use or allow to be used for the permitted use on the Site. Members may modify the information contained in their unique profile, as well as control which information contained in the profile will be public. Public information contained in member profiles can be viewed by other members only. The member shall keep the identification and profile information confidential and not disclose or disseminate it to any other person or entity for use from other locations than the Site or by other than the permitted users.
      2. Non-member access:
        1. Non-members have limited access to the Site. Non-members may browse all public content of the Site. Non-members may not access or modify any member profiles, upload awards or cases, have their names listed on awards they contributed, post comments to news and updates, post experiences, be eligible to receive prizes, access member resources, view public information of other members, or be listed as a Top Contributor.

8. Notice to California and European Economic Area Residents

      1. Residents of the State of California may request a list of all third parties to which our online service has disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at CaliforniaRequest@arbitratorintelligence.org. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
      2. How We Respond to Do Not Track Signals for California Residents: California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014) provides that California residents are entitled to know how Arbitrator Intelligence responds to “Do Not Track” browser settings. Arbitrator Intelligence does not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
      3. Notice to EEA Residents: If data is processed in the European Economic Area, you may be entitled to request information from us regarding your personal information stored by us and to have your personal data corrected, deleted and blocked by us in accordance with applicable laws. Please contact us by using the contact information as set out in Section 14 of this Privacy Policy.

9. Third Parties

Our Site may contain links to other third party websites. We are not responsible for the privacy practices or the content of these third party sites.

10. Security

We store and process your information on our servers located in the United States and around the world. We maintain reasonable technical, physical, and administrative security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. It is your responsibility to make sure that your personal information is accurate and that your password(s) and member profile information are secure and not shared with third-parties.

11. Children’s Privacy

The Site is a general audience site and it is not intended for children under the age of 13. We do not knowingly collect personal information via our websites, applications, services, or tools from users in this age group.

12. International Transfer

As we operate internationally, and many of our computer systems are currently based in the United States, your personal information may be processed in the U.S. and elsewhere where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you create a member profile, you consent to the collection and/or processing in the United States of your personal information and tracking technologies/cookies as described in this Policy.

13. Notification Regarding Updates

From time to time, we may update this Privacy Policy. You agree that we may notify you about material changes in the way we treat personal information by placing a notice on the Site. You should check the Site frequently for updates.

14. Contact Us

If your questions are not answered online, you may email us at privacy@arbitratorintelligence.org, the contact us form on the Site, or write us at Arbitrator Intelligence, Inc., 19 Colonnade Way, Box 191, State College, PA 16803.